Implementing efficient and cost-effective IP telephony systems. Installing them on existing servers and integrating with other IT-infrastructure components. Incorporating voice services into business processes and applying them within newly developed online-marketing systems.
SolutionsCost of implemented IP-telephony systems scales with business size, expensive centralized hardware is not required. Remote offices are connected into a single communication space, with internal calls between them fully free and secure. Costs for local, long-distance, and international calls are minimized.
All essential business needs, including call recording, IVR menus, call queues, conference and callback services, customer service evaluation.
Internal calls between employees are routed directly without relying on third-party servers.
Open API for integration with CRM, ERP, business automation systems, end-to-end analytics.
All employee calls are processed by your own server under full company control.
Flexible VoIP platform that can be adapted and scaled as the company grows.
Open-source software with no license or subscription fees required, enabling deployment without additional licensing costs.
Cost-effective solution for companies with multiple branches, online stores, call centers.
Completely free internal calls between departments or branches, with lower rates for local, long-distance, and international calls.
High-quality customer service enabled by a comprehensive set of IP-telephony features.
Automation of call-handling workflows, improving customer-service efficiency through integration with other systems.
Higher, measurable employee productivity through intuitive communication tools, call monitoring, analytics and call recordings.
Implementing IP telephony systems based on the Asterisk PBX for small businesses and large enterprises. Supporting many clients for 10+ years — from company beginning to achieving market leadership.
… and other solutions. Our industry expertise usually enables us to propose steps for organizing IP telephony systems that aligns both with immediate business needs and long-term goals.
Implementation of a virtualization system, 24/7 system administration and end-user support.
Implementing high-performance, secure virtualization systems. Optimizing server resource allocation and providing scalability. Properly organizing monitoring and backup of virtual servers for high availability. Reducing costs on server hardware procurement.
Developing modern business IT infrastructure. Providing continuous end-user support. Maintaining computers and peripherals. Sourcing and supplying hardware, components, and consumables.
For general questions concerning new client relations, as well as technical questions on administration and web development, please contact us at info@ntchs.com.
